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Insights

Sand sifts through an green hourglass and forms the shape of an award ribbon at the base.
By Kevin Phang One point about online learning that doesn’t need a survey’s confirmation is that as it shifts from a nice bonus feature to a cost of entry, simply saying “we have online options” has limited (or zero) marketing value. What we found in the latest installment of the Changing Landscape of Online Education (CHLOE) report
Sand sifts through an blue hourglass and forms the shape of a dollar sign at the base.
By Regina Law Continuing our exploration of the latest installment of the Changing Landscape of Online Education (CHLOE) report, CHLOE 9: Strategy Shift: Institutions Respond to Sustained Online Demand. In this article, we examine the financial impact of the forced rapid implementation of remote learning modalities.
Sand sifts through an orange hourglass and forms the shape of a laptop at the base.
By Robyn Hamontree, Regina Law, and Kevin Phang  The ninth installment of the Changing Landscape of Online Education (CHLOE) report was recently released. CHLOE 9: Strategy Shift: Institutions Respond to Sustained Online Demand offers new insights into the state of online learning in the post-pandemic world.
A hundred dollar bill folded into the shape of a boat rocks in the ocean waves.
By Tim Sheehan Universities are on a journey to increase revenue. But all too often, universities using the revenue sharing OPM model feel like they’re adrift and hoping they end up at the right destination.
Four separate black and white photos of students engaging with each other.
Part 3 of our “Strategies to Re-Enroll and Support Students Who Have Discontinued Their Studies” series In Part 1 of this series, we looked at the foundational steps of developing a re-engagement plan for stopouts, including gathering additional data, selecting a segmentation strategy, crafting and delivering messages, and evaluating results. In Part 2, we looked […]
A closeup of a hand pressing a blue button with an award ribbon icon on it.
Part 2 of our “Strategies to Re-Enroll and Support Students Who Have Discontinued Their Studies” series In Part 1, we explored the steps involved in executing targeted re-enrollment outreach campaigns, including data collection, student segmentation, setting re-enrollment targets, crafting an outreach strategy, and measuring and evaluating results. It is also essential to have a comprehensive […]
A profile of a man wearing glasses against a dark blue background with icons of a lightbulb, a graph, and a magnifying glass.
We have a new article out in UPCEA’s Industry Insights, “Transforming Prospective Student Engagement through Data-Driven Insights.” It dives into why data and technology are super important for creating a well-rounded student experience. It talks about how we need to broaden our data sources and use AI to make our interactions with students more personal. […]
A student wearing a backpack stands outside the entrance of an educational institution.
A three-part series Introduction Re-engaging students who have temporarily discontinued their studies—often referred to as “stopouts”—is a critical challenge for higher education institutions. In the U.S., approximately 40% of college students stop out at some point before earning their degree and, according to National Student Clearinghouse Research Center data from 2023, 40.4 million Americans have […]
A social worker meets with a client at a sunny table.
Social work is essential for fostering healthy communities, and universities play a crucial role in training social workers. As the demand for social work positions continues to rise, challenges related to diversity persist. Individuals holding a master’s degree enjoy improved job prospects and higher salaries. Notably, social work stands out as the only public administration […]