Skip to main content

Nurturing Success and Driving Retention

Comprehensive Student Support and Coaching Options

Helping students navigate the learning experience and complete their program is core to assisting our partners in achieving their goals. Noodle offers various services to help drive retention and satisfaction for learners. We can provide support coaches, a 24/7 support desk, and a range of optional services like tutoring, mental health services, and career services.

Colleagues sit in large, soft chairs arranged in a circle while holding laptops and tablets.

Supporting Students in Their Educational Journeys

Comprehensive support with proactive engagement, dedicated coaches, and user-friendly resources to empower success.

Noodle’s student support services go beyond traditional academic advising. We actively engage with learners, facilitating access to essential resources and services for a successful educational journey. Recognizing the unique needs of online and hybrid learners, we prioritize a user-friendly support system. Waiting for a problem to arise is not an option; we are proactive in ensuring a smooth and seamless experience.

To help drive retention efforts, Noodle also provides Student Support Coaches (SSCs) who specialize in helping students complete their degree or certificate. SSCs provide support from deposit to graduation or for a specified period determined by the partner. Partners’ staff retain full decision-making authority regarding admissibility. Coaches are integral to driving satisfaction and persistence through the academic journey and also help to cultivate a sense of community and connection for students. Programs using Noodle’s coaches see retention rates at or above those of similar on-ground programs.

Two people take notes at a desk while one is highlighting information on a printout.
Two people study at a table covered with notebooks while a teacher leans across the table to help.

Support Outside of Academics

Noodle provides additional service options to support students beyond the classroom.

We assess existing student services using our proprietary RISE (responsive, inclusive, supportive, engaging) rubric. This assessment forms the foundation for a strategic plan to enhance a partner’s agility in serving students better, regardless of their chosen enrollment modality.

A crucial aspect of these recommendations is establishing a campus portal or virtual student union, if not already in place, to grant students access to support services. A partner may include any of the following additional support services:

  • Tutoring
  • Mental Health Service
  • Career Services

Ready to Elevate Your University’s Potential?

Join the many esteemed institutions already experiencing the Noodle difference. 

Elevate your university’s impact and reach with a partner committed to your success.