Noodle for Student Support & Retention
Support That Reaches Every Student
Improve persistence and completion across your student body through a dedicated care team, a seamless path from early signal to real outreach, and predictive modeling technology built to catch every student.
Core Capabilities
Noodle takes on the outreach, coordination, and around-the-clock coverage for the students in your programs who need support and the ones whose progress deserves recognition. Underneath it, layered in: the predictive modeling and cross-channel coordination that make your outreach proactive and student-centered.
- Relationship-based advising
- Systematic proactive engagement
- Always-on support operations
- Full-journey continuity
- Operational bench extension
Identifying students in need is only the first step. The work that truly drives retention is the follow-through: the proactive outreach and consistent engagement that keep students on track. That follow-through is what our Support, Networking, and Advising Assistants and your care team handle directly.
Some institutions have the staff and systems to run student support operations in-house already. Others need a partner who brings both. Noodle works within either, so the model fits your institution instead of the other way around.
Our advising assistants come bundled with the service to deliver immediate answers to routine questions for your students, alongside proactive outreach when they show signs of disengaging, allowing your staff to focus their time on conversations that require a person.
Noodle Manage for Retention
Noodle Manage for Retention is a standalone platform that surfaces which of your students need attention now, whether they’re at risk or gaining momentum worth reinforcing. A built-in Assistant handles routine questions directly and escalates to your staff when a situation calls for a person.
- The Assistant answers routine questions directly across channels, without waiting on staff availability, and can call or text a student itself.
- For outreach your staff handle personally, the system recommends the best channel and drafts the message, with staff reviewing and adjusting before anything is sent.
- The platform shows whether a flagged student was contacted and what happened after, closing the visibility gap between your systems.
Helping You Solve What’s Next
At every stage, Noodle connects strategy, services, and technology to improve the learner experience and propel learners forward at your institution.
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Ready to improve persistence and completion?
Noodle for Student Support & Retention closes the gap between identifying students, whether they’re facing challenges or building momentum, and reaching them effectively, with an integrated approach to people, process, and technology (yours, ours, or some combination).
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