Lauren Dukes, EdD
Senior managing director of Student Support and Retention at Noodle. An experienced higher ed leader, she specializes in fostering teamwork, promoting collaboration, and leveraging data-driven strategies to drive meaningful progress.
Author's Articles
May 5, 2026
The idea that course delivery defines the learner experience is breaking down. For years, institutions designed student support around a clear distinction:...
April 29, 2026
The Advising Ceiling Advising is essential, and the importance of human engagement shouldn't be minimized. But when institutions ask advisors and student...
April 27, 2026
We've Had This Conversation Before Higher education has a retention problem that increased awareness hasn't fixed. Institutions know the stakes: $16 billion...
November 3, 2025
CHLOE10 REPORT RESPONSE (Part three of a three-part series) Concluding our series commenting on the tenth installment of the Changing Landscape of...
October 30, 2025
CHLOE10 REPORT RESPONSE (Part two of a three-part series) To continue our series commenting on the tenth installment of the Changing Landscape of Online...
October 27, 2025
CHLOE10 REPORT RESPONSE (Part one of a three-part series) Last year, our team of higher ed subject matter experts responded to the findings of the ninth...
July 16, 2025
Most universities rely on reactive retention models—intervening only after a student shows visible signs of struggle or self-identifies their need for help....
July 10, 2025
Universities that continue to structure services exclusively around traditional schedules risk leaving behind the very learners who most need support. For...
July 7, 2025
Despite rising investment in recruitment, U.S. colleges lose an estimated $3.8 billion each year due to student attrition. With average retention rates...