Lauren Dukes, EdD
Senior managing director of Student Support and Retention at Noodle. An experienced higher ed leader, she specializes in fostering teamwork, promoting collaboration, and leveraging data-driven strategies to drive meaningful progress.

Author's Articles
August 5, 2026
Sustainable growth in student advising isn't built on larger budgets or endless tech stacks. It comes from optimizing the advising role's architecture, freeing...
August 3, 2026
Students rarely announce their intention to drop out. Attrition builds through small, easily missed signals long before a formal withdrawal appears in a...
May 5, 2026
The idea that course delivery defines the learner experience is breaking down. For years, institutions designed student support around a clear distinction:...
April 29, 2026
The Advising Ceiling Advising is essential, and the importance of human engagement shouldn't be minimized. But when institutions ask advisors and student...
April 27, 2026
We've Had This Conversation Before Higher education has a retention problem that increased awareness hasn't fixed. Institutions know the stakes: $16 billion...
November 3, 2025
CHLOE10 REPORT RESPONSE (Part three of a three-part series) Concluding our series commenting on the tenth installment of the Changing Landscape of...
October 30, 2025
CHLOE10 REPORT RESPONSE (Part two of a three-part series) To continue our series commenting on the tenth installment of the Changing Landscape of Online...
October 27, 2025
CHLOE10 REPORT RESPONSE (Part one of a three-part series) Last year, our team of higher ed subject matter experts responded to the findings of the ninth...
July 16, 2025
Most universities rely on reactive retention models—intervening only after a student shows visible signs of struggle or self-identifies their need for help....